Ice Gaming
(+49) 1773969536
Curaçao, Willemstad
info@icegamings.com

FAQs

FREQUENTLY ASKED QUESTIONS
Get quick answers to your most pressing questions with our FAQ guide.
  • SPORTSBOOK
  • LEGAL
  • SOFTWARE
  • WORKFLOW
The application combines a modern Interface that is easy to operate together with a smooth integration of odds in real time. With the Ice Gaming Sportsbook, you are able to place a bet even during the last seconds of a running game.

Ice Gaming provides a loyalty building and an exciting player experience as well as a huge amount of Live and Pre-Matches on a regular basis. Besides, we are also offering more than 50 types of sports and plenty of betting markets and options.
Ice Gaming’s administrative back-office Software is easy to operate and it also consents to manage complex tasks. Extensive statistics in real time and infinite adjustable parameters will provide you the overview of both your risks and of the business itself.
Ice Gaming´s Mobile Sports Betting Software runs on all the major operating systems and it is also compatible with all browsers, smart-phones and tablets. Together with multiple device deployment and cross-platform capability, you can build up a unique user experience. Our regular software updates will assure that you keep up with the IT-innovations.
Every country has specific needs, including also restrictions and data. We provide innovative and adjustable settings for our Sportsbook turnkey solution. Furthermore, you can choose services for compiling individual odds and selecting particular sports or tournaments.

Moreover, we provide a vast Multi-Lingual database package with the possibility of adding a new language or currency, if necessary.
We create and offer several bonuses and promotional campaigns, including XML feeds in real time. We can surely manage and also implement your affiliate and agent system, sustain economic growth and promote competitiveness.
Apart from integrating our Sportsbook software and providing our products to third parties, we also offer a Full Service White Label Turnkey Solution. We create the Website, organise the hosting, do the Design and Skinning adjustments with user-friendly front end and offer License assistance. We provide full IT-Support and content management, including risk and anti-fraud management setups, as well as the payment system integration. With a strong trading department, you can get the full expertise of Sports Betting Business consolidated under one roof - Ice Gaming.
You need professional certified software, a gambling licence and a range of merchant accounts for electronic payment transactions. You can find much more information on this vast topic in the Knowledge Base section of our website.
All personal information of casino players is owned by the casino operator at all times. Although the database is hosted and maintained by Icegamings, we have a strict obligation not to disclose any personal information to third parties. Should the operator decide to switch to another casino software provider, we are obliged to assist them in transferring the player database. All of this is regulated by a formal agreement.
You can explore our online gambling licensing, contact page for more information on licences available through Icegamings or supported by our products.
In order to provide smooth and stable performance of your online casino, the software platform (backend) always resides on Icegamings servers. The website itself (frontend) can be located either on your server or on ours.
Our online casino solutions support all major payment systems that are currently used worldwide. Our platform is integrated with a payments platform DevCode that brings under its roof such industry-leading payment systems as Neteller or Skrill as well as numerous region-specific payment processors, like Scandinavian mobile payment solution Zimpler or LATAM-facing AstroPay. Naturally, we support transactions via credit and debit cards (Visa, Mastercard, UnionPay and more). We can integrate any specific payment option on demand.
Definitely. Please contact our managers for games and backend demo.
The system ensures smooth gameplay with up to 500 bets per second. However, this number can be increased in case of a huge player base.
Our software is delivered in English by default and is localized into more than 15 other languages at the moment, with more to come. Among such localizations are German, Spanish, Portuguese, Swedish, Finnish, Russian, Chinese, Japanese, Turkish, Indonesian, etc. Website content however should always be translated by casino operators.
Our product is certified by iTechLabs, one of the most reputable software certifying agencies in the world. The software is based on Ruby-on-Rails and Go, the technologies which allow for high security and scalability. We are the only company on the market using this innovative technology for casino platform development. Finally, we have an impressive track record: our software is successfully used in dozens of web projects around the world and handles over 20 million bets every day.
Generally it takes about 3 months to start a casino. However, in case of specific requirements and need of deep customization, the whole process may take longer.
Like almost every online casino software provider, we charge a certain % from the revenue on a monthly basis for the use of the software, technical support and hosting. Please note that if you hold your own gaming licence, there is a licensing fee paid to the jurisdiction which issues this licence.
We are very flexible here. You can either use our template design or our team of designers can create a custom website according to your individual preferences. As an alternative, you can build, host and support the entire frontend part of the project completely on your side.
We do offer internal marketing services, which means we work with existing users and concentrate on player retention. We assign a marketing manager to your casino who creates a promotional bonus strategy, develops a VIP program, assists with email campaigns. Such marketing services go at extra cost. Player acquisition on the other hand is always the responsibility of the casino operator. Among the common methods of driving casino traffic are affiliate marketing and media buying.